This Privacy Policy describes how MadeOnBoardLTD™ (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from MadeOnBoardLTD.com.

Information We Collect

We may collect the following types of information:

• Personal information (name, email, address, phone number)
• Order information (items purchased, billing details)
• Device information (IP address, browser type, cookies)

How We Use Your Information

• Process and fulfil orders
• Communicate with you (support & order updates)
• Improve our website and shopping experience
• Comply with legal and tax obligations

Sharing Your Information

We only share information with trusted third-party partners essential for operating MadeOnBoardLTD.com, such as payment processors and shipping providers. We do not sell personal data.

Your Rights

• Access your personal data
• Request correction or deletion
• Opt out of marketing emails
• Request data portability

Data Security

We take appropriate technical and organisational measures to protect your information. No system is 100% secure, but we work to safeguard your data at all times.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: support@MadeOnBoardLTD.com

These Terms of Service (“Terms”) govern your use of MadeOnBoardLTD.com and any purchases made from MadeOnBoardLTD™ (“we”, “us”, “our”).

1. General Conditions

By accessing or purchasing from MadeOnBoardLTD.com, you agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time.

2. Online Store Terms

• You may not use our products for illegal or unauthorised purposes.
• You must not transmit malware, viruses, or harmful code.
• Orders may be refused or cancelled if fraudulent activity is suspected.

3. Product Information

We strive to ensure accuracy of product descriptions. However, we do not guarantee that all details, colours, or specifications will be error-free due to variations in devices or materials.

4. Pricing

Prices listed on MadeOnBoardLTD.com may change without notice. We reserve the right to modify or discontinue products at any time.

5. Payments

Payments are processed securely through approved third-party providers. By completing a purchase, you authorise the transaction under applicable laws.

6. Shipping & Delivery

Shipping times vary by region. Once dispatched, we are not responsible for delays caused by carriers, customs, or external circumstances.

7. Refunds & Returns

Full details are available on our Shipping & Returns page. You may request a return or replacement subject to our policy conditions.

8. Limitation of Liability

MadeOnBoardLTD™ is not liable for indirect, incidental, or consequential damages arising from product use, website errors, or service interruptions.

9. Personal Information

Your submission of personal data is governed by our Privacy Policy.

10. Governing Law

These Terms are governed by the applicable laws of your country of purchase.

11. Contact Information

Questions about the Terms may be sent to:

Email: support@MadeOnBoardLTD.com

MadeOnBoardLTD™ provides engineered workspace solutions designed to improve productivity, organisation, and focus for modern professionals. We support bulk orders for teams, remote departments, startups, and enterprise-level organisations.

Why Businesses Choose MadeOnBoardLTD™

• Enhances employee focus & workflow efficiency
• Creates a clean, structured mobile workspace
• Works seamlessly with phones and portable keyboards
• Premium and meaningful corporate gift
• Eligible as a business expense (check local tax rules)

Bulk Pricing Options

• 10–49 units → discounted pricing
• 50–199 units → reduced corporate rates
• 200–1000+ units → custom pricing available

We offer flexibility for companies of all sizes, from small teams to global operations.

Customisation Options

Available for qualifying bulk orders:

• Company branding (engraving or print)
• Custom packaging options
• Premium edition upgrades

How to Place a Business Order

Email our corporate team with your quantity, region, and any custom requirements:

business@MadeOnBoardLTD.com

We reply within 24–48 hours with a tailored quote.

Shipping Information

All orders placed through MadeOnBoardLTD.com are processed and dispatched by MadeOnBoardLTD™. We aim to ship all orders within 1–3 business days unless otherwise stated.

Delivery Times

• UK & EU: 3–7 business days
• USA & Canada: 7–14 business days
• International: 7–21 business days

Delivery times may vary depending on customs, carrier delays, or external factors. These circumstances are outside our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Returns & Refunds

We offer returns or replacements under the conditions below. To be eligible, items must be unused and in original packaging.

Eligible Return Reasons

• Product arrived damaged
• Incorrect item received
• Manufacturing defect

Non-Eligible Returns

• Signs of use or wear
• Damage caused by customer
• Changes of preference

How to Start a Return

Email our support team at:

support@MadeOnBoardLTD.com

Include your order number and photos (if applicable). Returns are reviewed within 48 hours.

Refund Process

Approved refunds are processed back to your original payment method. Processing times depend on your bank or provider.

Late or Missing Refunds

If you have not received a refund after 10 business days, please contact us at:

support@MadeOnBoardLTD.com